![]() Verizon Cloud can help you back up your important content and make it easier to upgrade to a new device. My Media Retrieval is also no longer available because Verizon Tones has been discontinued. ![]() If you’d like to shop for ringtones, check the app store on your device for other ringtone apps that you can use. Verizon Tones will no longer be accessible on your device. The Verizon Tones app and online Media Store have also been discontinued. You don’t need to do anything to implement these changes or receive prorated bill credits, if eligible. You may receive a one-time, prorated bill credit on your line(s) for the subscription fee and any active Ringback Tone(s) that you purchased. You’ll no longer be charged a subscription fee for this feature. If you had a subscription to Ringback Tones and Ringback Tones that you purchased from the Media Store or Verizon Tones app, they were automatically removed from all lines on your account. The Ringback Tones service has been discontinued and is no longer supported by Verizon.
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